The iMPACT Institute™
delivers results
Some of the programs available to be customized for your
organization are:
- Understanding Yourself and Others
- Managing Work Expectations and Transforming Attitudes
- Learning to Listen to Understand
- Team Dimensions
- Conflict Management: Getting to Win-Win
- Making Meetings Work
- Time Mastery
- Giving and Receiving Feedback
- Coaching for Results
- Customer Service Excellence
- Telephone finesse
- Building Rapport and Establishing Credibility
- Discovering Diversity
- Optimism and Negativity at Work
- Interview and Hire for Fit
- Powerful Presentations
- How to Motivate Your Workforce
- How to Navigate Change Through Choice
- Communicate for Impact!
- 9 Strategies to Shift any Attitude!
- Making Frontline Managers Exceptional
- Decisions & Solutions
- Your Unique Proposition
The iMPACT Institute™ also offers Train the Trainer programs so
your company can train people internally, using your own staff. We
have facilitator kits and job aids for a variety of topics, and can
do workshops on “How to’s for Trainers” and “The Basics of
Accelerated Learning”.
The iMPCT Institute™ can help you
with your training initiatives if you…
… need training that changes the way
your employees
do their jobs
“Christie has accomplished what I thought was not possible. She
got us to communicate and work together more consistently to show a
more united front to our membership, which was our biggest goal.”
- EA, Union Board, 125 year old global leader in telecom
… want a program created just for your
workgroup,
not off the shelf
“Christie Ward observed a new program we were launching for our
newspaper staff. The initial launch fell flat but we
revived it after her outstanding coaching and recommendations. Our
employees consistently rated her training among the highest. She
understands how adults learn and how to make learning fun.”
- ET, Training Executive for Metropolitan Newspaper
… require the right training to get
buy-in from a particularly tough group
“The program met my needs for
the group as the first step in self-awareness and how to function as
a group. This program should be offered to other
departments/groups.”
- JH, CFO Software Development firm
If you’ve hired training before but it didn’t shift anything,
then you’re ready for results from The iMPACT Institute™.
Connect
Inspiration with your business objectives
When was the last time you heard a great keynote speaker, but the
next day couldn’t tell someone what you’d heard?
What if your next speaker created such a “buzz” that people actually
got motivated and changed their behavior at the same time?
The iMPACT Institute™ delivers keynote presentations that connect
inspiration with your business objectives—essential ingredients for
changing behaviors in your organization.
“…they quickly saw the power of telling
stories and emotionally connecting with the audience”
Christie Ward's keynote Communicate for Impact! blends
behavior styles with storytelling to help people create their own
"personal brand". Your personal brand tells people who you are and
what you stand for. Your brand is your message and Christie teaches
you to deliver it with impact, in the context of the style of your
listeners. Christie demonstrates the four behavior styles:
dominance, influence, steadiness and conscientiousness through
interactive DVD technology, humorously customized to your
organization. Audience members leave with new insight and skill they
can immediately put to use! And they are entertained in the process.
“…they experienced deep learning rather
than superficial interest in techniques”
Christie uses a variety of media including DVD and interactive
video/improv to get her high-impact points across. She has
participants craft their own messages so they’re able to take away
new skills and insights and apply them immediately.
“While most of the participants immediately embraced your ideas
and suggestions, it is even more significant to note that the
‘reluctant’ participants came around in the end.
After these reluctant participants saw how the senior executives
responded to the speakers who used the techniques you suggested,
they quickly saw the power of telling stories and emotionally
connecting with the audience.
Clearly, they experienced deep learning rather than superficial
interest in techniques. It is no easy task to engage left-brained,
highly skilled engineers in storytelling and emotional connection.
You did it!”
—C.F., Ph.D. principal of the leadership program for the Fortune 500
technology company at the forefront of network computing Meeting planners and conference organizers:
Request a DVD of a 10-minute showcase of Christie’s keynote.
Simply contact The iMPACT Institute™ and ask
for your free copy. Other keynote speakers also available with
demos based on need and target results.
If you’ve hired speaking and training before and it didn’t shift
anything, then you’re ready for results from the iMPACT Institute™!
Guaranteed change, guaranteed results!
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“Christie’s intuitive, proactive coaching and
communication has had a very positive influence on the
organization. Some of the changes the organization has
seen as a result of Christie’s training and influence
include 66% fewer union/labor grievances, 50% reduction
in work group conflicts, plus more effective
communication, individual accountability, and improved
morale.”
—SB, District Manager,
125 year old global leader in telecom
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“Christie not only delivered an interactive, on-target
training for our managers, she was also very easy to
work with. Christie took the initiative to learn about
our unique culture and she collaborated with us to
customize a program that truly met our needs. The
participants walked away with tools and techniques they
could use right away, and they enjoyed the learning
process. When you are in fast-paced production
environment like ours, learning must be impactful, but
if it is enjoyable, participants want to come back for
more. Our employees want more from Christie! Thanks
Christie for all your work!”
—LB, MA, SPHR
CENTRIX University Manager
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